Today on the podcast I'm joined by Chris Timm with Sondela Consulting.
Chris is a former MSP owner who now runs a consulting group that focuses on helping Managed Service providers get the most from the PSA.
The PSA or professional services automation tool is a central tool to most MSPs. The trouble is the tool often doesn't get as much love or attention as it should. Yes, can do ticketing, but there is also SO much more that the PSA can provide for your business.
Enjoy my conversation with Chris on why these tools are underutilized and what you can do about it.