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Evolved Radio

Evolved Radio Podcast: Interviews with technology experts, industry thought leaders, business leaders, and other interesting minds. Exploring the evolution of business and technology.
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Now displaying: Page 1
Jan 26, 2019

Mark is a Professor of Service Excellence at the University of Victoria, Gustavson School of Business. Author of "The science of service, the proven formula to drive customer loyalty and stand out from the crowd." Available on Amazon. Mark has done work with the govt. Of British Columbia, Telus, Whistler Blackcomb and the Commonwealth Bank of Australia.

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